The Objective |
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Centralized, COUNTER-compatible usage statistics over all publishers: For each e-resource, extensive statistics are recorded and are retrievable for analysis, including the time and duration of use, the user and station names, the volume of data transferred (number of bytes), the number and types of documents opened, and search statistics. The data is presented in a uniform format in accordance with COUNTER standards. Because HAN manages all access to all e-resources centrally, statistics can be generated even on individual users' access to all publishers' resources. These statistics can serve as the basis for invoicing or cost accounting, and as a reliable basis for decisions to renew or cancel subscriptions.
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