Further HAN functions

The Objective

  • Due to the high value of e-resources and the contractual obligations involved in using them, you must ensure that only authorized users can access the e-resources through the subscriptions that you manage.
  • If certain e-resources are only of interest to (or have been paid for by) individual faculties, departments, or working groups, you should make sure that only the users in that group or organizational unit have access to the e-resources.

HAN provides the solution

Automatic user authentication, single sign-on: HAN supports user authentication and allows administrators to grant or restrict specific users' access rights to e-resources. The following user authentication databases are supported: Microsoft NT domains, Microsoft Active Directory Service, Novell NDS, LDAP for Microsoft and iPlanet, SISIS, PICA (LBS and CBS), and ODBC. As a special feature, HAN can also authenticate users by their client IP addresses. When this technique (called "single sign-on") is used, the users no longer have to authenticate interactively. This security concept ensures that only members of the organizational unit that subscribes to the e-resources can access them.

The Objective

  • E-resources and online subscriptions are generally protected by passwords against unauthorized use. The administrator must ensure that passwords cannot be used by unauthorized persons, i.e. that the users do not provide their passwords to third parties, and that a user's password cannot be used after the user leaves the organization.
  • Furthermore, in spite of frequently changing user groups, password maintenance for all e-resources needs to be kept as simple as possible.

HAN provides the solution

Password management and automatic background login: All passwords to e-resources are stored only once in HAN's internal database, and never have to be distributed to users. Once a user has been successfully authenticated by HAN, HAN logs in to the content provider with the appropriate account information, invisibly to the user. Thus not only the account information for the e-resource, but also the login page itself remains hidden from the users. Access is thus completely transparent for authorized users.

The Objective

  • If for financial or other reasons your organization cannot purchase a site or company-wide use license for a given e-resource, then you must restrict access to the appropriate persons or stations.
  • If certain e-resources or online accounts are only of interest to (or have been paid for by) individual faculties, departments, or working groups, you should make sure that only the users in that group or organizational unit have access to those resources.

HAN provides the solution

Integrated access rights management: HAN allows you to restrict e-resources to exactly those users who are actually interested in them or have allocated the funds to subscribe to them. Access privileges can be granted by individual IP addresses, IP address ranges, host names, users and user groups, workstations and workgroups. Access to e-resources can be controlled by individual titles or title collections, or by any combination of title and publisher. In most cases HAN thus allows you to avoid the expense of site or company-wide licenses.

The Objective

  • Often users working at home or even abroad have no access to their e-resources from outside the campus or corporate network, even though, as members of the company or institution, they are licensed to use those resources. All authorized users should have access to e-resource subscriptions wherever they go.
  • Furthermore, there is generally no way of controlling what hardware, operating system or other software will be in use on the user's computer outside the campus or corporate network. Access to e-resources from outside the campus or corporate network should therefore require no special software installation or settings.

HAN provides the solution

Transparent remote access: In the HAN architecture, all access to e-resources is routed through the HAN server. Users can browse to the HAN server in the Internet, authenticate themselves, and then receive the desired e-resources. Internet access to the HAN server requires no special software installation nor browser settings on the local computer. E-resources are accessible through HAN from any browser on any computer and operating system. Home offices and external workstations do not need to have RAS or VPN connections.

The Objective

  • Individual departments with autonomous budgets should be able to purchase licenses for simultaneous use by a limited number of users, or licenses that are restricted to certain persons, workstations or organizational units, instead of site or company-wide licenses. The technical infrastructure must enforce the license conditions.
  • To reduce costs, licenses should be purchased for the actual users of e-resources, rather than site or company-wide licenses.
  • During the subscription period, the use of the e-resource must be logged and analyzed so that the users can be billed, or so that the number of licenses can be adapted to the actual demand.

HAN provides the solution

Integrated license management and license control: HAN allows you to define not only which users can access each individual e-resource, but also how many users may access each e-resource simultaneously.. HAN logs the use of e-resources and can analyze the number of licenses actually used simultaneously for each e-resource, so that the number of licenses purchased can be adjusted to the actual demand. Furthermore, HAN's usage statistics function allows the administrator to generate all kinds of numeric and graphic analyses, which can then serve as the basis for future license conditions or detailed billing.

The Objective

  • Subscriptions to e-resources are generally expensive. Detailed usage statistics by title, collection or publisher across all user groups are therefore necessary in order to measure changes in the usage and the quality of the offerings.
  • Detailed usage analyses must be generated based on the total usage of individual titles, title collections or publisher's catalogs. Only in this way can the decision to renew or cancel subscriptions be based on solid data, or costs be justified to the source of funding.
  • If the e-resources are partially or completely financed by payments from the end users, then reliable, detailed usage data for each user or user group must be logged and retrieved.

HAN provides the solution

Centralized, COUNTER-compatible usage statistics over all publishers: For each e-resource, extensive statistics are recorded and are retrievable for analysis, including the time and duration of use, the user and station names, the volume of data transferred (number of bytes), the number and types of documents opened, and search statistics. The data is presented in a uniform format in accordance with COUNTER standards. Because HAN manages all access to all e-resources centrally, statistics can be generated even on individual users' access to all publishers' resources. These statistics can serve as the basis for invoicing or cost accounting, and as a reliable basis for decisions to renew or cancel subscriptions.

The Objective

  • Users should be able to access the desired titles as simply and intuitively as possible. For this reason, users need an alphabetical catalog of the available e-resource subscriptions, subdivided by initial letter.
  • For greater convenience, the catalog of full titles should also be searchable.

HAN provides the solution

The alphabetical catalog, which can be integrated in library portals and OPACs: HAN increases user acceptance and improves the service quality of e-resources by providing an intuitive, web-based catalog in which all the e-resources managed by HAN are listed alphabetically (A to Z list). The layout of this catalog page can be completely customized to conform to the organization's CI. Search options help users to find the desired resource fast, even among thousands of e-resource subscriptions. The available options include browsing by a single initial or a range in the alphabet, as well as search criteria such as the exact title, the beginning of the title, or keywords anywhere in the title. The e-resources managed by HAN can also be integrated, with all HAN features, in any library portal, Intranet site or OPAC.

The Objective

  • When a subscription expires, the publisher generally blocks access, so that users receive confusing error messages when they try to access their accustomed e-resources. Instead of external error messages, library users should be shown informational pages created by the library itself.
  • Furthermore, the subscription periods of all e-resources should be presented to administrators in a clearly understandable form.

HAN provides the solution

Administration of e-resources and your subscription periods: Each e-resource is managed together with its properties, such as subscription period, ISSN, ZDB number, EZB ID, publisher, description, authentication information for the account with the provider, and more. If the subscription period has expired, HAN automatically blocks access to the e-resource, and shows the user a specified HTML page. This page can completely designed in the library's or information provider's layout, and can include any content desired. HAN also automatically generates a catalog of all the e-resources it manages, and offers a number of sorting and filtering criteria using the properties mentioned above. These can be used to arrange large numbers of e-resources in a clear order, or to draw attention to individual details.